A Brooklyn woman is raising awareness after she says a scammer stole nearly $10,000 from her bank account.

Paulette Goto, of Gowanus, said someone claiming to be a representative with JPMorgan Chase called her last month and said someone else was trying to steal from her. That’s when the scammer convinced Goto to transfer everything into a “new, secure account," she said.

“Of course, I had a meltdown immediately,” Goto said.

She said it appeared to be legitimate at first because Chase Bank popped up on her caller ID, and the so-called “rep” gave her a callback number that seemed to work.

“They knew recent charges that I had made on a trip taking my daughter to college,” Goto said. “So, everything they were saying made sense and it was reassuring.”

The scammer also stole about $2,000 from Goto’s online Venmo account.

Thankfully, she got a refund. But she said she is disappointed by what Chase told her.

“What I’m told by Chase is, ‘You made the transaction. There’s nothing we do,'" Goto said.

The 53-year-old mother works two jobs in the baking industry. She said as much as the situation is embarrassing, she wants to warn those who are more vulnerable.

“I’m 53,” Goto said. “I can make it back. I will, but like for anyone that’s older and on a fixed income, there’s no help for them. There’s nothing and they’ve lost everything.”

Goto filed a police report. As of Wednesday night, no arrests have been made.

“You get what you give,” Goto said. “Whatever you put out in this world is going to come back to you. I don’t wish ill on anybody, but taking advantage of people, there’s a special place in hell.”

A Chase official told News 12 that they attempted to recover the funds the same day that Goto reported the scam, but unfortunately, the funds were already depleted.

“These types of scams are heartbreaking. We urge all consumers to ignore phone, text or internet requests to move money or gain access to their computer or bank accounts. Banks and legitimate companies won’t make these requests, but scammers will," a Chase spokesperson wrote in a statement to News 12.

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