Jean Gioglio-Goehring told News 12 she feels “very, very violated” after someone took three of her checks, changed the names of who they were made out to, and then cashed them.

They total more than $11,000 but she’s out more than $20,000 because she had to then pay them a second time, since the payments never made it to the intended recipients the first time.

Gioglio-Goehring said she mailed the checks back in May at the North Babylon Post Office.

It wasn’t until June that she realized something had happened, when her contractor said he hadn’t received his money.

That’s when she learned someone stole not one but three checks - the other two were for her medical insurance and taxes - and changed the intended recipients’ names to the name "Jose Zuniga."

The three checks were then cashed.

Gioglio-Goehring said she has spent a large part of the summer contacting her bank, Capital One, for help.

News 12 is awaiting a response from Capital One.

The Suffolk County Police Department confirmed their detectives are investigating the case.

The Postal Inspection Service sent the following statement to News 12:

"The Postal Inspection Service takes matters involving mail theft as one of the top priorities. We are working diligently with our local law enforcement partners on reports of mail thefts in this case, specifically in Long Island. To protect the integrity of any current mail theft investigation, we cannot provide further details at this time. If you see a mail thief at work, or if you believe your mail was stolen, call the police immediately, then call Postal Inspectors at 877-876-2455. USPIS can also be contacted via Twitter, @PostalInspector. I have also attached flyers, with pointers, on what residents can do to protect themselves from thieves.

The Postal Inspection Service is doing to address mail theft and the anxiety and ramifications associated. Including the launch of a joint USPS/USPIS nationwide initiative to address the issue called Project Safe Delivery.

Project Safe Delivery was announced in May 2023 to combat the rise in threats and attacks on letter carriers and mail theft incidents by protecting postal employees and the security of the nation’s mail and packages. This is a joint initiative between the United States Postal Service and the Postal Inspection Service, the federal law enforcement and security arm of the Postal Service, aimed at countering postal crime and safeguarding postal employees.

Project Safe Delivery employs a holistic approach to addressing these crimes. It seeks to protect Postal employees and the mailstream, prevent criminal activity through education and awareness, and enforce the laws that protect our nations mail stream.

Since Project Safe Delivery launched, steps have been taken to protect the mailstream and our employees. Thousands of blue collection boxes have been replaced with new high-security blue collection boxes. Tens of thousands of antiquated arrow locks have been replaced with electronic mechanisms, with many more to come. These updated mechanisms have an electronic component that thieves will be unable to duplicate, like a two-factor authentication. This removes the very thing criminals are seeking in robberies of our letter carriers: their postal keys. These security enhancements are being deployed strategically for maximum impact and are now in all fifty states.

The Postal Inspection Service also conducts a variety of outreach activities seeking to prevent incidents involving Postal Service employees. Postal Inspection Service personnel are making public service announcements, conducting security reviews at postal facilities, and providing presentations on personal safety to postal employees. Postal inspectors are providing presentations to other law enforcement agencies, discussing the importance of USPS employee safety, and what to look out for in their area.

The Postal Inspection Service seeks to enforce the laws that protect the Postal Service and its employees. We conducted personnel surges in Chicago, Los Angeles, Miami, New York, Oakland, Portland, San Francisco, Sacramento, Seattle, and cities across Ohio. Each operation used wide-ranging law enforcement partnerships including with the Department of Justice, the Postal Service Office of the Inspector General, other federal agencies, and local law enforcement. During these surges, postal inspectors conducted investigative actions, including the execution of arrests and other court authorized law enforcement and prevention activities, as well as presentations to postal employees on employee safety and mail theft prevention.

Additionally, the monetary reward program for information leading to the identification, arrest, and prosecution of those who commit crimes against the Postal Service, its employees, and the mailstream has been updated and increased.

Our work isn’t complete yet, but the Project Safe Delivery’s proactive approach has led to a noticeable decrease in crime, including robbery incidents. The number of letter carrier robberies decreased 27% from FY23 to FY24, and this trend continues into FY25. From May 2023 through August 2025, the Postal Inspection Service has made over 3,000 arrests for postal robberies and mail theft across the nation. The Postal Inspection Service continues to collaborate with local, state, and federal law enforcement and conduct targeted surge operations focusing on those high postal crime areas.

Additional information on Project Safe Delivery can be found at Project Safe Delivery – United States Postal Inspection Service (uspis.gov). "