Many New Jersey Transit commuters wonder if their trains are ever cleaned. The agency says if riders haven’t noticed a difference, they soon will.
It's part of the response to Gov. Mikie Sherrill's Executive Order 16, which required NJ Transit to improve the customer experience.
“Every day, we have them cleaning seats, disinfecting seats," said train readiness supervisor Nicholas Fanizzi. "Spillage, body fluids. We use special cleaners. We mop - not only the aisles - we do in between the seats.
Cleaners use Pine-Sol because NJ Transit says it reminds the general public of home. This cleaning happened between rush hours at Hoboken Terminal. Officials say the trains are also cleaned overnight.
This more robust cleaning program launched four months ago as a pilot - and officials say it will expand systemwide.
“Part of our cleaning is now sanitizing and cleaning our vestibule area," said Fanizzi. "A lot of people come out of here and they’re touching handrails and touching walls. We use special stainless-steel cleaner to clean that.”
NJ Transit also has “train wash” facilities in Hoboken and Kearny to clean up exterior grime.
There is one part of the train that has grown infamous for being impossible to clean - foggy windows. The agency says this cloudiness happens when UV light degrades the windows. That means they must be replaced - a transit spokesperson says the project is about 60% done.
“I want folks to know that we’re trying to make this a safe and clean environment," said Fanizzi. "I’m also working on a pure air system for the train to clean contaminants and stuff that go inside the HVAC system.”