Some city schools will have direct access to 911 in an emergency

The Emergency Alert System is intended to speed up police response, specifically in an active shooter situation.

Heather Fordham

Oct 27, 2025, 9:30 PM

Updated 3 hr ago

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A new pilot program that will directly connect some schools to 911 dispatchers was announced on Monday.
The Emergency Alert System is intended to speed up police response, specifically in an active shooter situation.
The system is operated by a panic button that triggers a police response in 10 seconds, bypassing the typical 911 protocol, according to city officials.
It debuted at Spring Creek School in Brooklyn, where city officials say it will be activated first in the coming weeks.
School administrators will also be able to wear a lanyard with the same technology. Once activated, notifications will be sent directly to the NYPD school safety division and NYC Public Schools officials, according to the Office of Technology and Innovation.
“For the first time ever in our nation, a public school system will have direct integration with 911 services to ensure that help is on the way within seconds if there is ever an active shooter or weapon-based threat. Every parent deserves to know their child is safe in school, and this system gives them that peace of mind," said Mayor Eric Adams.
The Office of Technology and Innovation says they began research in 2023 for a school-based panic button with direct access to 911 response in an active shooter scenario, but no product existed. The agency worked with an external vendor to build a new alert system that meets the needs of the city.
The pilot is expected to roll out to 51 schools located in 25 school buildings, with five schools in each borough.
Over the last decade, there have been more than 1,900 school shooting incidents in the United States, according to the K-12 School Shooting Database.
“I’m very nervous. I’m feeling unsafe for my children and family members, so if this new protocol is going to help them, I’m all for it," said Mercedes Smith, who has teenage children.
Parents like Smith say it would provide them with an extra layer of security when sending their kids to school.
“You mentioned the 911 call on the school system. I think it’s a great idea," said Miah, a father of public-school children.
The locations of schools involved in the pilot program have not yet been provided.