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‘I don’t understand why they’re not doing something about it.’ Newburgh ferry commuters urge MTA to fix broken dock

The service abruptly stopped in January until further notice because of extensive damage to the dock in Beacon.

Blaise Gomez

Jun 20, 2025, 9:51 PM

Updated 11 hr ago

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Some commuters in Newburgh are sharing their concerns about how long it's taking the MTA to repair a damaged dock that has suspended the ferry service to Beacon until further notice.
Carlos Navarro is among a growing number of Newburgh residents who moved to the Orange County city for its proximity to the Hudson River and public transportation.
“I work in the city and sometimes have to go five times a week,” Navarro says.
Navarro works for a hospital in Manhattan and lives about a 10-minute walk from the Newburgh-Beacon ferry on Front Street. He has taken it to the Beacon train station for a direct route to Grand Central for the last few years.
The service, however, abruptly stopped in January until further notice because of extensive damage to the dock in Beacon.
“We don’t have access to the train anymore unless you have a car. Now it’s going to impact my whole life because I don’t know what else to do. I don’t have a car,” says Navarro.
The MTA says it’s offering bus service from the ferry docks on both sides of the river in the interim and points out that commuters who have vehicles can drive to the Beacon train station and park.
Riders News 12 spoke to say they’re unhappy with those options long-term.
“The parking is an issue. You have to pay for a permit. It’s usually full over there. I don’t understand why they’re not doing something about it," says Susan Haelen, of Newburgh.
Commuters say the bus ride isn’t as scenic as the ferry and takes twice as long to go over the Newburgh-Beacon Bridge at rush hour. They say they’re frustrated with how long it’s taking the MTA to fix the dock.
“I feel like we haven’t gotten the proper information throughout this whole process,” Jessica Kuhn, of Newburgh, says.
The MTA has not commented on how many commuters are impacted by the service disruption or said when the ferry service will be restored.
“I never would have expected this,” Navarro says. “This should be a public service.”