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Bronx family faces unsanitary apartment conditions amid 'ignored' concerns To landlord

With almost 300 complaints reported by the New York City Housing Preservation & Development within the past two years, one resident says they've reached out to their realtor - and been ignored.

Aurora Fowlkes

Jul 21, 2025, 10:13 PM

Updated 14 hr ago

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Tenants of 1390 Boston Road, like John Brown, say they've reached their breaking point.
They say the conditions in their home are bad and fear for their health.
With almost 300 complaints reported by the New York City Housing Preservation & Development within the past two years, Brown says they have resorted to reaching out to their building landlord Blue Hill Realty - only to be "ignored."
"We asked them to move us to a place that we could go until they fix the conditions in the apartment," Brown says. "They said were not doing that."
Brown says there is a rat infestation - one even bit his 1-year-old daughter - and mounting mold appearances,
Brown says their most urgent concern has been the high levels of lead found in their home.
"[The] children [have] tested positive for lead in their system," Brown says. "Now all of them have to have early intervention."
Brown says that he has voiced his concerns for his family's safety for the past five years, but feels almost as if he has become a bother.
"Its a 'Oh, you made another complaint, violations and things like that?'" Brown says of Bule Hill Realty's response to his complaints. "And then they'll hang up."
Brown says he plans to take legal action on the building landlord and hopes to be an advocate for those facing similar situations.