Guests at Topgolf said the main reason they don't go more often is because of the high cost.

In response Topgolf has cut prices by an average of 20% across all locations including in Holtsville.

The company said the change is a fundamental shift in Topgolf's pricing structure, designed to make the experience more affordable and accessible than ever before.

The decision follows a six-month effort in which Topgolf surveyed thousands of guests, analyzed social media conversations and conducted in-person interviews at its venues. While most respondents cited social connection, food, drinks and service as reasons they enjoy visiting, cost was the top reason they said they don't return more often.