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Several residents at NYCHA's Tilden Houses in Brownsville say they've been living without gas service for months, leaving them unable to cook meals at home and relying on costly alternatives.
For one family, the outage has stretched on since July 14.
Catherine Covington-Stone says her son, a longtime Tilden Houses resident, has been without gas for nearly four months. In September, she says NYCHA provided him with a single hot plate as a temporary solution.
"You can't cook on this at all. What can you heat up? Water? You can't make a meal," Covington-Stone said.
Frustrated by what she describes as a lack of communication, Covington-Stone says she's speaking out not only for her son, but for other residents affected by the ongoing outage.
"I'm not only speaking for him, but I'm speaking for people that are also affected by this gas issue," she said. "I called NYCHA. Nobody could tell me anything. He called. Nobody said anything until we got to this point right now."
The timing has only added to residents' concerns. With the holiday season approaching, some families remain uncertain about whether they will be able to cook traditional meals at home.
"My biggest concern is my son paying his rent and not getting the services that he deserves," Covington-Stone said. "He's been here for like 41 years. This is unacceptable."
Beyond the inconvenience, residents say the outage has created a financial burden. Without access to a working stove, many have been forced to purchase meals outside the home.
"You're talking about breakfast, and if he gets lunch out and then dinner, that's a lot," Covington-Stone said.
The situation mirrors another ongoing gas outage recently reported at a separate NYCHA development in Williamsburg, where some residents have been without gas service since February.
A NYCHA spokesperson provided this statement: “Gas service interruptions and restoration work are a matter of public safety and involve multiple steps — including shutting off service, making necessary repairs, inspections, and coordinating with service vendors — in order to safely restore service as quickly as possible. These processes are currently underway at 265 Livonia Avenue for the C line."
For Covington-Stone, the prolonged outage highlights what she sees as a larger issue.
"We put people in office, and it seems like people are falling through the cracks," she said. "We need to step up. We need to do more for the people that have been here for many, many years."