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A Brooklyn mother said her new apartment in East New York is in desperate need of repairs – but building management is ignoring her cry for help.
Cheyanne Babb-Jackson was supposed to move in on Friday, but said, at this point, she’d rather move on.
“If this is how the building is, I don’t even think I want to be in this building,” said Babb-Jackson.
She told News 12 there was no way she could bring her 2-year-old son into the apartment building located on East New York Avenue.
There was spotting and staining on the floorboards, one corner of a bedroom wall was crumbling and the ceiling was leaking.
“As soon as I walked in, I saw a puddle on the floor, and it was just the smell of mold and mildew,” said Babb-Jackson.
She said she viewed the apartment twice before, and everything was fine – but then Babb-Jackson picked up her new keys on Wednesday from the management group, Reside New York.
“It’s not like they didn’t know we were coming,” said Babb-Jackson.
The paraeducator said she has been living in a shelter for nine months, received a voucher from Housing Connect, and got the new apartment through the housing lottery.
“I was ready to cook Easter dinner for my family in our new apartment,” said Babb-Jackson.
News 12 reached out to Reside New York on Friday for comment, but received an automated message that the office was closed for another week due to the Jewish holiday.
“Now we just have to sit in the shelter waiting because they don’t come back until [April] 10,” said Babb-Jackson.
Babb-Jackson said her messages to management have gone unanswered.
While News 12 was in the apartment, a maintenance worker showed up. He couldn’t tell how long the repairs would take or if a temporary apartment was available.
News 12 is waiting for a response from management.